Privacy Policy
Effective Date: May 1, 2025
1. Introduction
Artventory ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
2. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, phone number
- Business name and project details
- Any content or files you share with us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Cookies and usage data (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate about your project
- Provide, manage, and improve our services
- Send invoices and process payments
- Send relevant updates or service information (you may opt out at any time)
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Disclosure of Information
We may share your information only in the following circumstances:
- Service providers: Tools we use to operate our business (e.g., payment processors, email platforms, project management tools) โ all bound by confidentiality agreements
- Legal requirements: If required by law, court order, or government authority
- Business transfers: In the event of a merger or acquisition, your information may be transferred with prior notice
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Project-related data is typically retained for 3 years after project completion.
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for the use of your information (subject to legal or contractual obligations)
- Request deletion of your information where applicable
To exercise any of these rights, contact us at [email protected].
7. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though some features of our website may not function properly as a result.
We do not use cookies for advertising or tracking purposes across third-party websites.
8. Third-Party Links
Our website may contain links to third-party websites. Artventory is not responsible for the privacy practices of those sites and encourages you to review their privacy policies independently.
9. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy periodically.
11. Contact Our Privacy Officer
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:
๐ง [email protected]
๐ Scarborough, Ontario, Canada
If your concern is not resolved to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.